Terms and conditions for payment of your Dinner Ticket fee:
By booking you are taken to have accepted all of the terms and conditions set out below in clauses 1 -5 inclusive.
1.0 Booking your place
1.1 You must pay your dinner ticket fee when you make your booking. We shall send you a confirmation email of your booking and payment.
1.2 NGI Solutions reserves the right to cancel bookings at any stage.
1.3 NGI Solutions reserves the right to refuse any booking and to refuse to supply any goods or services to any individual.
1.4 NGI Solutions cannot confirm your place at the event until payment is received.
1.5 NGI Solutions may refuse entry to the event for guests who have not made payment in full.
2.0 Guest substitutions and cancellations
2.1 Substitutions are acceptable at any time, at no extra charge but must be sent in advance in writing to TourismAwards@ngi.org.uk
2.2 Notice of cancellation received in writing more than 14 days prior to the event will be issued a refund of their dinner ticket fee minus a £10.00 cancellation charge.
2.3 Cancellations received 14 days or less prior to the event will not receive a refund.
3.0 Programme alterations
3.1 NGI Solutions reserves the right to alter the content and timing of the event, the identity of the presenters, location and/or the venue.
3.2 NGI Solutions will not be liable for any costs or losses incurred as a result of alterations to the programme.
4.0 Postponement or Cancellation of event
4.1 Should the event be postponed for any reason you will be entitled to receive a full refund in respect of the dinner ticket fees unless force majeure applies.
4.2 Should the event be cancelled for any reason you will be entitled to receive a full refund in respect of the dinner ticket fees unless force majeure applies.
4.3 NGI Solutions will not be liable to you for any costs or losses you incur as a result of postponement or cancellation.
5.0 Force Majeure Circumstances
5.1 Should we be unable to perform any obligations under these Terms and Conditions due to causes or circumstances beyond its reasonable control, including but not limited to any Act of God, war or threatened war, terrorism or threatened terrorism, fire, flood, drought, strike, lock out or actions of the venue, we will not be liable to you for any losses or claims arising from this.
5.2 In the event that you are unable to attend the awards ceremony due to causes or circumstances beyond your reasonable control, but the event remains unaffected, NGI Solutions will not be liable to you for any costs or losses. These circumstances include but are not limited to any Act of God, war or threatened war, terrorism or threatened terrorism, fire, flood, drought or strike.